Refund Policy

Last Updated: April 30, 2025

1. Overview

At ReachallERP SOFTWARE PRIVATE LIMITED, we aim to deliver high-quality services and customer satisfaction. This policy outlines our refund process and eligibility.

2. Eligibility for Refunds

Refunds are only applicable under certain conditions such as service failure, incorrect billing, or as specified in a signed agreement. Each refund request is subject to review and approval.

3. Non-Refundable Items

Payments made for consultation, project initiation, digital marketing campaigns, or partial deliverables are non-refundable unless otherwise stated in a written agreement.

4. Refund Request Process

To request a refund, please email us at support@ReachallERP.com with your transaction ID, service details, and reason for the refund. Requests must be made within 7 days of the transaction.

5. Processing Time

Approved refunds will be processed within 5–10 business days. Refunds will be made to the original payment method used during the transaction.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the revised effective date.

7. Contact Information

For questions or concerns regarding refunds, contact us at support@ReachallERP.com.